Problem step recorder (PSR) is a tool provided by Microsoft to record problem steps or any other activities that you do at your computer.

How do I use Problem Steps Recorder?

You can use Problem Steps Recorder to automatically capture the steps you perform on a computer.

It also include a text description of where you clicked and a picture of the screen during each click (called a screen shot).

Once you capture these steps, you can save them to a file that can be used by a support professional or someone else helping you with a computer problem.

The steps will be recorded in a zip file which contains HTML page containing all the steps with images and descriptio ... Read more »